Frequently Asked Questions

  • Do you serve Battle Creek and Portage?

    Yes, we serve Battle Creek, Portage, Comstock, Parchment, and Galesburg in addition to our Kalamazoo location.

  • What's the age requirement for purchases?

    You must be 21 or over to purchase vaping products, kratom, and other age-restricted items from our store.

  • Do you make custom glass pieces?

    Yes, we create personalized product orders and custom smoking accessories tailored to your individual specifications and preferences.

  • Which PuffCo model should I choose?

    We carry premium PuffCo vaporizers including The New Peak model with advanced technology. Our expert staff can help you choose based on your needs.

  • When does my PuffCo chamber need replacing?

    We carry PuffCo replacement parts and can provide guidance. Contact us at 269-550-0195 for specific chamber replacement recommendations.

  • Are your glass pieces American-made?

    Yes, we specialize in artisan American-made hand-blown glass smoking accessories and custom glassware pieces emphasizing craftsmanship and quality.

  • Do you offer product education?

    Yes, we provide expert guidance and education on vaping products with over 45 years of combined staff experience to help customers make informed choices.

  • What packaging supplies do you carry?

    We offer a complete range of packaging materials including glass jars, press-on and screw-on carts, and storage solutions for vaping products.

  • Do you sell rebuildable atomizers?

    Yes, we carry a wide selection of vaping devices including rebuildable atomizers, e-liquids, disposables, and various vaping accessories.

  • Which quartz nail is right for me?

    Our experienced staff can help you select the right quartz nail based on your preferences. Call 269-550-0195 for personalized recommendations.
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